Privacy Policy

Effective date: 15 September 2026

Welcome to Gourmet Parlour. We value your privacy and have prepared this policy to explain how we handle personal information across our website, booking enquiries, and in-venue interactions. Our poker lounge is a physical on-site experience; no online gambling or financial services are offered.

What Information We Collect

We collect only the information needed to provide our restaurant services and respond to enquiries.

  • Contact details such as name, email address, and phone number when you make a booking or enquiry.
  • Reservation details including date, time, party size, and any dietary requirements.
  • Website usage data such as IP address, browser type, and pages visited, collected via cookies and analytics.
  • If you contact us, we may keep a record of that correspondence.

How We Use Your Information

Your information helps us provide and improve our restaurant services.

  1. To process and manage table bookings and enquiries.
  2. To communicate with you about your reservation or respond to your questions.
  3. To improve our website and services based on usage patterns.
  4. To comply with legal obligations, such as record-keeping requirements.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access.

  • We use secure transmission protocols (HTTPS) for data in transit.
  • Access to personal information is restricted to authorized staff who need it to perform their duties.
  • We regularly review our security practices and update them as needed.
  • However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We do not store any payment or financial information.

Your Rights and Choices

You have the right to access, correct, or delete your personal information, subject to legal exceptions.

  • You may request a copy of the personal information we hold about you.
  • You may ask us to correct any inaccurate or incomplete information.
  • You may request deletion of your personal information, unless we are required to retain it by law.
  • You may opt out of marketing communications at any time.

Contact us at [email protected] or +61255504821.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

  • Essential cookies are necessary for the website to function properly.
  • Analytics cookies help us understand how visitors use the site, so we can improve it.
  • You can control cookies through your browser settings; however, disabling essential cookies may affect site functionality.
  • For more details, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit. This policy applies only to information collected by Gourmet Parlour.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically. Material changes may be communicated via a notice on the website.

Effective date: 15 September 2026

Contact Us About Privacy

If you have any questions or concerns about this privacy policy or your personal information, please contact us.